Project Overview

The client’s commercial area faced increasing parcel traffic, with no standardized system for tracking deliveries or managing intake efficiency. This led to delays, misplacements, and poor visibility over daily parcel flow. The project focused on assessing the delivery workload, identifying operational gaps, and selecting an optimal parcel management system for implementation.

Problem Statement

Parcel intake and distribution were handled manually, resulting in inconsistent tracking and extended processing times. The growing delivery volume made it difficult to maintain transparency, prioritize urgent shipments, or report intake performance accurately.
Management sought a data-backed solution to improve speed, traceability, and accountability in parcel handling.

Solution

We conducted a comprehensive analysis of parcel delivery data, measuring total intake volume, average processing time, and delivery frequency.

Based on this assessment, we evaluated several parcel management systems focusing on automation, scalability, and real-time visibility.

A tailored recommendation report was delivered, including the optimal system architecture and cost-benefit analysis.

Key steps included:

• Data analysis of daily parcel flows and bottlenecks.

• Evaluation of available software solutions for logistics management.

Result

• Delivered a comprehensive recommendation report with quantified efficiency gains per system.

• Identified key operational bottlenecks through intake time analysis and data visualization.

• Proposed an optimal system architecture tailored to the client’s daily operational scale.